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Login Issue on OSS Insight - Stuck on Login Popup Content: #1778

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orthur2 opened this issue Aug 18, 2024 · 2 comments
Open

Login Issue on OSS Insight - Stuck on Login Popup Content: #1778

orthur2 opened this issue Aug 18, 2024 · 2 comments
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type/bug Bug issues

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@orthur2
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orthur2 commented Aug 18, 2024

Bug Report

Describe the bug
When attempting to log in to the OSS Insight website, the login process is not functioning correctly. Despite selecting a login option (GitHub, Google, etc.), the login popup remains on the screen and no further action is taken, preventing me from accessing my account.

To Reproduce
Steps to reproduce the behavior:

  1. Go to OSS Insight "https://ossinsight.io/explore/".
  2. Click on that upper_left button seems to be for logging in.
  3. The browser pops up a login page with three option to choose(GitHub,Google and so on)
  4. No matter click which button,nothing happened.The login popup remains on the screen without any further action, and the login process does not proceed.

Expected behavior

I can log in to my account through GitHub account or others.

Desktop (please complete the following information):

  • OS: Windows 11
  • Browser Chrome
  • Version 127.0.6533.120(64 bit)
    (And newest Edge do so)
@orthur2 orthur2 added the type/bug Bug issues label Aug 18, 2024
@Mini256
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Mini256 commented Aug 24, 2024

Does this question still exist? The pop-up window is a login page hosted on Auth0, and I am not sure if it is due to a malfunction in Auth0 that caused a short-term inability to log in.

@orthur2
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orthur2 commented Aug 24, 2024

Does this question still exist? The pop-up window is a login page hosted on Auth0, and I am not sure if it is due to a malfunction in Auth0 that caused a short-term inability to log in.

The quesiton still exist now,I just tried it.From personal perspective,it is very likely because of Auth0.

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