FAQ

Frequently Asked Questions

The FAQ should help to find solutions to common problems.

How do I enable logging?

Logs help the developer a lot to identify and fix problems. Logs are enabled in the application.ini file, that can be found in the directory …/data/_data_/_default_/configs of your SnappyMail installation. There are different types of logs:

• Server side log (PHP)
  • Under [logs], set enable = On.
  • Get your log from …/data/_data_/_default_/logs.
  • Under [logs] you can also change level = 4 to show/hide some messages from the logs.
• Client side log (Javascript)
  • Under [labs], set use_app_debug_js = On.
  • Click F12 to open the console in your browser and get the log from there.

When I click on 'Display external images', while reading an email, nothing happens. What's wrong?

This is a security feature. You can enable it the following way:

• Login to the admin UI.
• Go to settings.
• Enable 'Use local proxy for external images'.

Enable Filters

SnappyMail requires Sieve for managing filters. Sieve must be installed on the IMAP server and integrated in the IMAP daemon. Currently there is no other way to manage filters.