FAQ

Frequently Asked Questions

The FAQ should help to find solutions to common problems.

How do I enable logging?

Logs help the developer a lot to identify and fix problems. Logs are enabled in the application.ini file, that can be found in the directory …/data/_data_/_default_/configs of your SnappyMail installation. There are different types of logs:

• Server side log (PHP)
  • Under [logs], set enable = On.
  • Get your log from …/data/_data_/_default_/logs.
  • Under [logs] you can change also level = 4 to show/hide some messages from the logs.
• Client side log (Javascript)
  • Under [labs], set use_app_debug_js = On.
  • Click F12 to open the console in your browser and get the log from there.

When I click on 'Display external images', while reading an email, nothing happens. What's wrong?

This is a security feature. You can enable it the following way:

• Login to the admin UI.
• Go to settings.
• Enable 'Use local proxy for external images'.